Full technical support is provided for all DropTrack accounts, whether you're on a free or paid plan.
How to Get Help
- Help Center - You're here! Browse our knowledge base for answers to common questions.
- Contact Us - Reach out through the built-in contact form in your dashboard, or email us at support@droptrack.com.
What We Can Help With
- Account and login issues
- Campaign setup and deliverability
- Technical problems or bugs
- Feature questions and how-to guidance
- Billing and subscription questions
Priority Support
Pro and Pro Label customers receive priority support with faster response times.
New User Assistance
Most people find DropTrack intuitive to use, but we're always happy to walk new users through the platform by phone or video call if needed. Just ask!