DropTrack is designed to support responsible music outreach, but every sender is responsible for following the laws and rules that apply to their recipients and location. Using DropTrack does not by itself make a campaign legally compliant.
Our Policy
- Campaign emails include an unsubscribe link, and unsubscribe requests are suppressed from future DropTrack campaigns from that sender.
- Send only relevant messages to people you are permitted to contact. Do not upload purchased, scraped, or otherwise unauthorized third-party lists.
- Include accurate sender information and a truthful subject line.
- Contacts can report unwanted email. DropTrack may investigate complaints and restrict sending when necessary.
What Happens If You Violate the Policy
Accounts that generate complaints, repeated bounces, or other signs of unwanted sending may be limited, suspended, or terminated. DropTrack may monitor delivery signals to protect recipients and the service. No platform can guarantee inbox placement or delivery.
Best Practices
- Only send to people who reasonably expect relevant music from you.
- Use clear, honest subject lines.
- Make it easy for contacts to unsubscribe. DropTrack does this automatically.
- Remove bounced and invalid email addresses from your lists.
- Review the contact, message, and applicable law before each campaign.
Premium Contacts
Premium Contact Lists can help you find music-industry contacts by role and genre. Contact data can change, and inclusion in a DropTrack list is not a guarantee of consent, current activity, delivery, or response. Review each audience and send only relevant, lawful outreach with clear sender information and the unsubscribe link DropTrack adds to campaigns.